Job Title: Care Support Worker
Location: Durham
Contract: Full-time and long-term opportunities
Start date: ASAP

Looking for a role where kindness, patience and consistency really count?

We’re supporting local schools and specialist settings who are looking for Care Support Workers to help children and young people who need a little extra support to get through the school day. This role is about more than routines and supervision, it’s about trust, reassurance and being that steady presence when things feel overwhelming.

If you’ve worked in care, support work or a similar people-focused role, this could be a brilliant step into education.

What the role involves:

• Supporting children and young people with additional needs throughout the school day

• Assisting with personal care where required, always with dignity and respect

• Helping pupils feel safe, regulated and ready to learn

• Supporting behaviour, routines and emotional wellbeing

• Working closely with teachers, SEN staff and pastoral teams

This role could be right for you if you:

• Have experience in care, support work, health or similar settings

• Are calm, patient and confident in supporting others

• Understand that behaviour is often a form of communication

• Are comfortable with personal care and emotional support

• Want a role where your compassion makes a real difference

What you’ll get with Protocol Education:

• Weekly pay through PAYE, no umbrella companies

• FREE access to our online CPD Academy

• Ongoing support from a friendly, dedicated consultant

• Opportunities to work in supportive, well-run settings

• A smooth and supportive registration process

Are you Thrive trained?
If not, don’t worry. We offer FREE Thrive training, which schools really value and which gives you practical tools to support emotional wellbeing and behaviour.

If you’re looking for a role where your care skills are genuinely valued, and no two days are the same, we’d love to hear from you.

Apply now or get in touch for a chat, sometimes the best roles start with a simple conversation.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

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